Minimum Viable Process
What is a process
A process is a standardized method of accomplishing a task, which can be documented and consistently executed.
They are useful to turn chaos into order
Processes are vital to transforming chaos into a structured, repeatable method, that can be learned, adopted and improved upon. Processes also provide reassurance in times of uncertainty and facilitate problem-solving.
But too many processes can be damaging
While processes are essential for scaling a business, the over-implementation of processes can be detrimental. Excessive reliance on processes can hinder a company's agility, render it inflexible, and deter the innovative minds that initially conceived the start-up.
It is not uncommon to encounter individuals who invest significant time in developing elaborate processes, only to produce extensive documentation that ultimately proves futile due to the extensive buy-in required for success. Often, such efforts fall into the "activity trap," where busy work is mistaken for value-added contributions.
Finding a balance between process and chaos
To strike a balance between chaos and order, and to implement the appropriate level of processes in your organization, consider the following guidelines:
- Introduce a process only when necessary, such as when a unified goal must be pursued by all team members (e.g., utilizing OKRs).
- Ensure that processes are easy to comprehend and do not necessitate constant reference to a manual.
- Empower your innovative team members to convert their discoveries into processes, rather than relying on pre-existing models. This encourages exploration and allows those who prefer structure to replicate successes.
- Do not attempt to prevent over-processing altogether. Instead, maintain vigilance and pare down excessive processes as they emerge.
- Strive to cultivate a company culture that minimizes over-processing. However, recognize that the propensity to create processes to make sense of chaos is a fundamental aspect of human nature and may require a regular 'culling'
By adhering to these principles, your organization can foster an environment that effectively balances innovation with structure, enabling your start-up to thrive and grow.